TYPES OF AUTOMATED TECHNOLOGY AND YOUR OPTIONS
- Cookies (or browser cookies). A cookie is a small text file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our website.
- Web beacons. Pages of our website, our e-mails, and services may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the company, for example, to count users who have visited those pages or opened an email and to gather other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
- Google Analytics. We may use a tool called “Google Analytics” to collect information about the use of the site. Google Analytics collects information such as how often users visit our site, what pages they visit when they do so, and what other sites they used prior to coming to our website. We use the information we get from Google Analytics only to improve our site. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit our site. Google's ability to use and share information collected by Google Analytics about your visits to our website is restricted by the Google Analytics terms of use and the Google privacy policy. More information on Google Analytics can be found here com/policies/privacy/partners. If you would like to opt out of having your data used by these cookies, please use the Google Analytics opt-out available at https://tools.google.com/dlpage/gaoptout/.
HOW WE USE INFORMATION COLLECTED
How we use information collected by automated technology
We use information collected to improve our website and to deliver better and more personalized service, thereby enabling us to:
- estimate our audience size and usage patterns;
- send you advertisements;
- help you navigate through the site;
- store information about your preferences; and
- recognize you when you return to our website
Uses of other information we collect and/or you provide
We use information that we collect about you or that you provide to us, including any personal information:
- to fulfill orders, returns, answer your questions, notify you about order status;
- to create and maintain your account with us when you choose to create one;
- to detect and prevent fraud;
- to send you advertisements;
- to send you newsletters when you opt in to receive them;
- to provide you with information, products, or services that you request from us;
- to help maintain the safety, security, and integrity of our website, our databases and other technology assets, and business;
- to carry out our obligations and enforce our rights arising from any purchase and/or other transactions between you and us, including for billing and collection;
- to notify you about changes to our website or our products;
- for testing and improving our website;
- to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
- in any other way we may describe when you choose to provide the information on this site; and
- for any other purpose with your consent.
WE DO NOT SELL YOUR INFORMATION
We do not sell your personally identifiable information to third parties. The only exception to this is an onward transfer.
AGGREGATED, ANONYMOUS INFORMATION
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. This information either never included you by your personal information, or your personally identifying information has been stripped (anonymized).
HOW LONG WE KEEP YOUR INFORMATION:
We retain your information for only as long as we need it for the purposes described in this privacy policy, for our own administration and internal business purposes, and for any periods that are mandated by law.
Depending on where you are, you may have the right to request that we erase or “forget” you.
CORRECTION OF INFORMATION; REQUESTS TO ERASE
If you are asking to correct your information or to tell us to forget you (or “erase you”), we will ask you to verify you are who you say you are before we process the request. We will also collect your contact information to respond to the request. We keep a record of these requests, who made the request, how and when we responded, and what information we provided.
Some states and countries have special categories of information, which may be referred to as “sensitive” information or “protected health information”. We do not collect any “sensitive” information (e.g. as to your religion, health, etc.).
CHOICES AND OPTING IN OR OUT
We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information.
Our online advertising: you can opt out of receiving advertising from us by writing to us at support@shopledder.com and we will process your request. Also, some platforms we use to provide advertising to you may allow you to opt out of receiving any more advertising from us through such platform.
Newsletters: we may send you newsletters about our products if you opt in to receiving them. Every newsletter we send to you will allow you at any time to opt out of receiving any more newsletters from us.
Continued communication after you opt out: we may still send you correspondence about, for example, a purchase you made, or to verify who you are before we honor a request to “forget you”, to enforce our rights, and to alert you of any suspected or actual fraud or problem, whether with your payment, our site or otherwise.
ACCESSING AND CORRECTING YOUR INFORMATION
If you think the information we have about you is incorrect or if it needs to be updated (for example, you have moved and have a new shipping address) we will help you do this, you can contact us at support@shopledder.com or when you go into your registered account but we may ask you to first verify who you are before we let you make the changes (and in some cases, we by law have to verify your identity for certain requests, as we explain for children, California residents, and EU residents).
We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.